New AI Toll Insights expands PrePass INFORM™ Tolling with machine-learning signals that surface mismatches, misuse, and inefficiencies—faster than manual reviews.

Toll costs are one of the most persistent—and least transparent—line items for carriers, especially as tolling grows more complex across expanding networks and pricing models. To help fleets turn toll data into decisions, PrePass has released AI Toll Insights, a machine-learning capability built into PrePass INFORM™ Tolling—its toll verification and cost-optimization analytics platform. PrePass INFORM™ Tolling already helps fleets validate toll charges and understand toll activity by combining vehicle GPS data, toll transactions, and agency rules to provide visibility into toll usage, support dispute workflows, and optimize toll operations.

“Toll costs can be one of the most persistent and unclear expenses for carriers,” said Chris Murray, President of PrePass. “Device mismatches, incorrect transponder assignments, and improper toll usage are difficult to spot without dedicated analytics. AI Toll Insights helps fleets quickly uncover these issues, take action to fix them, and make better decisions that improve toll spend and operating efficiency.”

What AI Toll Insights helps fleets do

Built on proprietary machine-learning models designed specifically for toll data, AI Toll Insights enables fleets to:

• Correlate vehicle movement, toll transactions, device details, and agency pricing rules
• Detect patterns and anomalies that indicate mismatches or misuse
• Convert raw toll data into actionable recommendations to control costs

From reactive review to faster resolution

Traditionally, toll issues are discovered during post-payment invoice review or disputes—often weeks after trips occur. AI Toll Insights is designed to surface potential problems closer to when they happen, helping fleets accelerate investigation and resolution while reducing administrative workload and overpayment tied to misconfiguration or improper lane/device use.

Want to learn more about PrePass INFORM™ Tolling and AI Toll Insights? Email Stacie Wilson at stacie.wilson@nastc.com.